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Terms and Conditions

Last Updated: 2026

MASTER TERMS & CONDITIONS

Version 1.0 – 2026

These Master Terms & Conditions (“Terms” / “Agreement”) govern access to and use of all services, platforms, products, digital resources, tools, software, websites, AI systems, dashboards, content, subscriptions, training materials, and business services offered by Ainan, operating under Ainan Signage Network.

By accessing, browsing, registering, subscribing, purchasing, or using any Ainan service, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.


1. DEFINITIONS

For the purposes of these Terms, the following definitions shall apply unless the context requires otherwise.

1.1 Ainan / Company

“Ainan” or “Company” refers to Ainan, operating under Ainan Signage Network, including its owners, management, affiliates, employees, contractors, advisors, vendors, successors, assigns, and authorized representatives.

1.2 Platform

“Platform” includes all digital and physical systems operated, managed, licensed, or provided by Ainan, including but not limited to:

  • Websites
  • Web applications
  • Dashboards
  • CRM systems
  • AI tools
  • Mobile interfaces
  • Training portals
  • Communication systems
  • Internal software
  • Automation systems

1.3 User

“User” means any person, business, visitor, subscriber, customer, demo user, franchisee, or entity accessing any Ainan service in any capacity. This includes but is not limited to:

  • Free Users
  • Demo Users
  • AuroxAI Plus Subscribers
  • Franchise Partners
  • Website Visitors

1.4 Services

“Services” means all offerings provided by Ainan including but not limited to:

  • AI assistance
  • Business consultation
  • Training resources
  • Leads
  • Marketing support
  • Raw material support
  • Dashboard access
  • Educational content
  • Subscription services
  • Community access

1.5 AuroxAI

“AuroxAI” refers to Ainan’s proprietary AI-powered assistance system, including all underlying prompts, workflows, logic, models, automations, and AI-powered tools provided by Ainan.

1.6 Content

“Content” includes all materials made available by Ainan, including:

  • Videos
  • Blogs
  • Documents
  • SOPs
  • Graphics
  • Templates
  • Text
  • Training resources
  • Audio
  • AI outputs
  • Educational materials

1.7 Confidential Information

“Confidential Information” means any non-public information related to Ainan including but not limited to:

  • Pricing methods
  • Internal strategies
  • Leads
  • Business workflows
  • SOPs
  • Training materials
  • AI logic
  • Raw material pricing
  • System architecture
  • Conversion systems
  • Operational intelligence

2. ACCEPTANCE OF TERMS

These Terms become legally binding when a User performs any of the following actions:

  • Visits an Ainan website
  • Creates an account
  • Registers on the platform
  • Logs into dashboard
  • Interacts with AuroxAI
  • Uses free access features
  • Starts demo access
  • Purchases subscription
  • Purchases franchise plan
  • Makes payment
  • Clicks acceptance checkbox
  • Uses any Ainan service

No physical signature is required for enforceability where digital acceptance is valid under applicable law.

2.1 Digital Acceptance

Acceptance through any of the following shall be treated as legally binding:

  • Checkbox consent
  • OTP verification
  • Email approval
  • Dashboard confirmation
  • Digital signature
  • Payment confirmation
  • Continued service usage

2.2 Separate Agreements

Certain services may also be governed by separate agreements including but not limited to:

  • Free User Agreement
  • Demo Access Agreement
  • AuroxAI Plus Subscription Agreement
  • Franchise Agreement
  • Privacy Policy
  • Refund Policy

In case of conflict, the more specific agreement shall prevail for that service.


3. ELIGIBILITY

By using Ainan services, User represents and warrants that:

3.1 Legal Capacity

User is legally competent to enter into binding contracts under applicable law.

3.2 Minimum Age

User must be at least 18 years of age or otherwise legally permitted to enter contracts through a lawful guardian or authorized entity.

3.3 Accurate Information

User agrees to provide accurate, complete, and truthful information during:

  • Registration
  • Verification
  • Payments
  • Account creation
  • Business onboarding

False or misleading information may result in suspension or termination.

3.4 Legal Compliance

User is solely responsible for ensuring compliance with all applicable laws including:

  • Tax laws
  • Business regulations
  • Licensing rules
  • Labor laws
  • Consumer protection laws
  • Data protection obligations

4. PLATFORM SCOPE

Ainan provides structured business support systems and related digital services. Services may include but are not limited to:

  • Business guidance
  • AI assistance
  • Educational resources
  • Lead routing
  • Marketing support
  • Subscription services
  • Raw material ecosystem
  • Community support

Ainan reserves the right to add, modify, suspend, or discontinue any service at any time.

4.1 Service Availability

Ainan does not guarantee uninterrupted availability of:

  • Websites
  • Dashboards
  • AI tools
  • APIs
  • Content libraries
  • Support systems

Temporary downtime may occur due to:

  • Maintenance
  • Technical issues
  • Upgrades
  • Third-party outages
  • Security incidents

4.2 Scope Limitation

Unless explicitly agreed in writing, Ainan does not provide:

  • Guaranteed business success
  • Guaranteed project execution
  • Guaranteed manpower
  • Guaranteed customer payment recovery
  • Guaranteed legal compliance management
  • Guaranteed profitability

5. NO BUSINESS GUARANTEE

This is one of the most important clauses of this Terms. User expressly acknowledges and agrees that Ainan does NOT guarantee:

  • Fixed sales
  • Fixed revenue
  • Fixed profit
  • Guaranteed orders
  • Guaranteed conversion
  • Guaranteed business growth
  • Guaranteed customer retention
  • Guaranteed lead closure
  • Guaranteed franchise success

All business outcomes depend heavily on factors outside Ainan’s control including:

  • User skill
  • Sales ability
  • Communication quality
  • Pricing decisions
  • Execution capability
  • Market conditions
  • Competition
  • Economic conditions
  • Customer behavior

5.1 Leads Disclaimer

Even where leads are provided, Ainan does not guarantee:

  • Customer seriousness
  • Budget suitability
  • Order closure
  • Payment completion
  • Project profitability

A lead is not equal to a confirmed order.

5.2 Educational Disclaimer

Training, videos, blogs, consultations, AI outputs, and educational content are provided for informational and business-support purposes only. Such content should not be treated as:

  • Legal advice
  • Tax advice
  • Financial advice
  • Investment advice
  • Engineering certification
  • Professional compliance certification

Users must seek qualified professionals where required.


6. AI SYSTEM DISCLAIMER (AUROXAI)

User acknowledges that AuroxAI is an AI-powered assistance system designed to provide business-support guidance, educational assistance, workflow suggestions, and limited automated responses. AuroxAI is intended to improve productivity and decision support, not replace human judgment.

6.1 AI Output Nature

All outputs generated by AuroxAI are provided on an:

  • informational basis
  • assistance basis
  • advisory basis

AI-generated responses may include:

  • incomplete information
  • inaccurate information
  • outdated information
  • incorrect assumptions
  • contextual misunderstanding

Ainan does not warrant AI output accuracy.

6.2 No Reliance Warranty

Users must independently verify all important information before relying on AI output for:

  • pricing decisions
  • customer commitments
  • engineering decisions
  • electrical calculations
  • legal decisions
  • financial decisions
  • tax decisions
  • business commitments

Blind reliance on AI output is solely at User’s risk.

6.3 AI Limitations

User understands AI systems inherently have limitations including:

  • hallucinations
  • reasoning errors
  • incomplete context
  • model limitations
  • training bias
  • outdated knowledge

Such limitations do not constitute service failure.

6.4 AI Availability

AuroxAI availability may be affected by:

  • maintenance
  • server overload
  • API failure
  • third-party outages
  • upgrades
  • technical issues

Ainan does not guarantee uninterrupted AI availability.


7. PAYMENT TERMS

Certain services offered by Ainan may require payment. These may include but are not limited to:

  • subscriptions
  • demo access
  • franchise plans
  • premium resources
  • digital services
  • training access
  • raw material purchases

7.1 Payment Obligation

User agrees to pay all applicable charges associated with selected services. Payment obligations become binding upon:

  • subscription activation
  • plan purchase
  • invoice acceptance
  • checkout confirmation
  • order confirmation

7.2 Taxes

Unless explicitly stated otherwise, all fees may be subject to applicable taxes, duties, levies, or government charges. User is responsible for applicable taxes unless prohibited by law.

7.3 Payment Failure

Failed, delayed, reversed, disputed, or incomplete payments may result in:

  • access restriction
  • account suspension
  • feature limitation
  • service interruption
  • termination
  • recovery action

7.4 Pricing Changes

Ainan reserves the right to revise pricing, plans, benefits, or subscription structures at any time. Pricing changes for future purchases become effective immediately unless otherwise stated.


8. REFUND POLICY

Unless explicitly stated otherwise in writing: All payments made to Ainan are generally non-refundable. This applies to:

  • digital subscriptions
  • demo plans
  • premium services
  • educational resources
  • AI access
  • onboarding fees

8.1 Exceptions

Refunds, if any, shall remain solely at Ainan’s discretion except where required under applicable law. Refund decisions may consider:

  • service usage
  • misuse
  • fraud risk
  • payment dispute nature
  • technical failure evidence

8.2 Chargebacks

Unauthorized payment disputes, false chargebacks, or fraudulent reversal attempts may result in:

  • permanent suspension
  • legal recovery action
  • account blacklisting
  • denial of future services

9. FREE PLAN RULES

Ainan may offer limited free access to selected services. Free access may include limited access to:

  • AuroxAI
  • videos
  • blogs
  • selected resources

9.1 Free Usage Limits

Ainan may apply usage restrictions including:

  • message limits
  • token limits
  • session limits
  • feature restrictions
  • temporary lockouts
  • periodic resets

Limits may change anytime without prior notice.

9.2 No Free Service Guarantee

Ainan is not obligated to continue free services indefinitely. Free features may be reduced, modified, paused, or discontinued at any time.


10. DEMO ACCESS RULES

Demo access may be offered for evaluation purposes. Demo access allows limited preview of selected ecosystem features.

10.1 Demo Scope

Demo may include limited access to:

  • selected dashboard features
  • selected training resources
  • AuroxAI access
  • selected premium content

Demo scope may vary by plan or promotional offer.

10.2 Demo Limitations

Demo users shall not receive full access to:

  • confidential systems
  • protected workflows
  • franchise-exclusive resources
  • internal pricing intelligence

10.3 No Demo Guarantee

Demo access is evaluation-only. Ainan does not guarantee:

  • lead availability
  • business success
  • franchise approval
  • conversion results

11. SUBSCRIPTION RULES

Paid subscriptions may provide enhanced access to Ainan services. Subscription benefits vary by selected plan.

11.1 Subscription Access

Subscription benefits may include:

  • premium AI access
  • premium content
  • training resources
  • advanced features
  • support services

Access rights remain limited, revocable, and conditional.

11.2 Non-Transferability

Subscriptions are non-transferable, non-shareable, and non-resellable. Unauthorized sharing is prohibited.

11.3 Expiry or Cancellation

Upon subscription expiry, cancellation, suspension, or termination:

  • premium access may stop
  • restricted resources become unavailable
  • plan benefits cease

12. ACCOUNT SECURITY

Users are responsible for maintaining security of accounts, passwords, login credentials, devices, and sessions.

12.1 Credential Responsibility

User shall be fully responsible for all activities occurring under their account. Failure to protect credentials is User’s responsibility.

12.2 Unauthorized Access

User must immediately notify Ainan upon suspected:

  • credential theft
  • unauthorized login
  • suspicious activity
  • account compromise

Failure to report may increase User liability.


13. PROHIBITED CONDUCT

Users shall not misuse Ainan systems. Prohibited conduct includes but is not limited to:

  • hacking
  • scraping
  • reverse engineering
  • credential sharing
  • bot abuse
  • spam
  • prompt extraction
  • unauthorized automation
  • malware activity
  • fraud
  • abusive conduct
  • illegal activity

13.1 Enforcement Rights

Ainan may investigate suspected violations. Ainan may take action including:

  • warning
  • restriction
  • suspension
  • termination
  • permanent blocking
  • legal action

No prior notice is mandatory in severe cases.


14. INTELLECTUAL PROPERTY RIGHTS

All intellectual property associated with Ainan remains the exclusive property of Ainan unless explicitly stated otherwise in writing. This includes but is not limited to:

  • brand names, trademarks, logos
  • AuroxAI, prompts, AI workflows
  • dashboards, CRM systems
  • training resources, videos, blogs, documents, SOPs, templates
  • pricing methodologies, automation systems, business frameworks

14.1 Limited Usage Rights

Users are granted limited, revocable, non-exclusive rights to access eligible services solely for authorized purposes. No ownership rights are transferred. Access does not grant rights to copy, reproduce, sell, license, modify, redistribute, or commercially exploit Ainan intellectual property without written approval.

14.2 Reverse Engineering Prohibition

Users shall not attempt to reverse engineer systems, extract proprietary prompts, decode workflows, replicate platform architecture, clone AI logic, or rebuild proprietary automations. Any such attempt shall constitute material breach of these Terms.


15. CONTENT USAGE RESTRICTIONS

All Ainan content is protected by applicable intellectual property laws. Users shall not, without written authorization:

  • download for resale
  • republish
  • leak
  • pirate
  • redistribute
  • screen record for resale
  • create derivative commercial products

using Ainan content.

15.1 Educational Access Limitation

Even where content is accessible for learning, such access is for personal or internal business usage only. Educational access does not grant redistribution rights.


16. CONFIDENTIALITY

Users may receive access to confidential or proprietary information while using Ainan services. Such information must be kept confidential.

16.1 Confidential Information Includes

Confidential information includes but is not limited to: lead data, pricing logic, quotation frameworks, SOPs, AI logic, prompts, training systems, business methods, operational strategies, dashboards, internal documents.

16.2 Non-Disclosure Obligations

Users shall not disclose confidential information to competitors, third parties, vendors, public groups, social media, consultants, or unauthorized employees without written approval from Ainan.

16.3 Survival

Confidentiality obligations survive subscription expiry, account suspension, termination, or service discontinuation.


17. LEADS POLICY DISCLAIMER

Certain Ainan services may involve business leads, inquiries, or opportunity routing. Lead support is provided on a best-effort basis.

17.1 Nature of Leads

Leads may originate from marketing campaigns, referrals, advertisements, organic inquiries, digital channels, or network sources. Lead quality may vary.

17.2 No Lead Warranty

Ainan does not warrant that any lead will result in order closure, payment realization, profitability, repeat business, or successful execution. A lead is merely a business opportunity.

17.3 Lead Variability

Leads may vary in quality, seriousness, urgency, budget, location, and conversion probability. Such variability shall not constitute service failure.

17.4 Lead Ownership Restrictions

Users receiving leads shall not resell lead data, leak customer information, misuse contact details, or build unauthorized databases for resale. Unauthorized lead misuse may result in immediate termination and legal action.


18. RAW MATERIAL DISCLAIMER

Ainan may facilitate raw material sourcing through approved channels. Material availability may vary.

18.1 No Continuous Availability Guarantee

Ainan does not guarantee uninterrupted availability of inventory, specific brands, specific SKUs, pricing stability, or supplier continuity.

18.2 Price Fluctuation

Raw material prices may change due to supplier changes, import cost changes, taxes, logistics costs, or market volatility. Ainan reserves pricing revision rights.

18.3 Independent Verification

Users are responsible for independently verifying compatibility, specifications, quantity, technical suitability, and installation requirements before usage.


19. THIRD-PARTY SERVICES DISCLAIMER

Ainan services may rely on third-party providers. These may include hosting providers, payment processors, cloud providers, AI model providers, messaging platforms, telecom networks, APIs, and analytics tools.

19.1 Third-Party Failure

Ainan shall not be liable for service disruption caused by third-party failure including API downtime, hosting outage, payment gateway failure, cloud outage, telecom outage, messaging platform issues, or AI provider limitations where such events are outside reasonable control.

19.2 External Content

Third-party information or content surfaced through Ainan systems may be inaccurate, incomplete, or outdated. Users must independently verify critical information.


20. PRIVACY & DATA PROCESSING

By using Ainan services, User consents to collection, storage, and processing of necessary data for operational purposes.

20.1 Data Collection

Ainan may collect data including name, email, phone, business information, login activity, device metadata, IP address, usage analytics, chat logs, and transaction history. Collection is limited to legitimate business purposes.

20.2 Usage of Data

Collected data may be used for account management, service delivery, support, analytics, fraud detection, security, performance optimization, and legal compliance.

20.3 Security Measures

Ainan shall take commercially reasonable steps to protect stored data. However, no system can guarantee absolute security. Users acknowledge inherent cyber risks.

20.4 Data Retention

Ainan may retain data for reasonable operational, legal, audit, compliance, or business purposes even after service termination, subject to applicable law.

20.5 Cookies & Tracking Technologies

Website / dashboard may use cookies, session storage, browser storage, analytics scripts, tracking pixels, and performance monitoring tools for login persistence, user preferences, performance optimization, analytics, security, and fraud prevention. User browser settings ke through cookies disable kar sakta hai, but some features break ho sakte hain.

20.6 User Preferences & Personalization

Ainan may store user preferences including language preferences, dashboard settings, AI interaction preferences, notification preferences, usage history, and saved configurations. Ye service personalization aur user experience improve karne ke liye use hoga. Ainan reserves right to modify or reset preferences during upgrades, maintenance, or system migration.

20.7 Notifications & Communication Consent

By using Ainan services, User consents to receive service-related communications through email, SMS, WhatsApp, phone calls, dashboard notifications, browser notifications, AI messages, and automated reminders. Notifications may include login alerts, payment reminders, subscription expiry alerts, system updates, policy changes, training announcements, product updates, security warnings, and promotional communications. User may opt out of non-essential promotional communications where applicable.


21. SUSPENSION & TERMINATION

Ainan reserves the right to suspend, restrict, disable, or terminate User access to any service, account, subscription, feature, or platform at its sole discretion where reasonably necessary to protect business, security, compliance, or operational integrity.

21.1 Grounds for Suspension or Termination

Ainan may take action if User engages in or is reasonably suspected of engaging in payment default, fraud, chargeback abuse, account misuse, credential sharing, confidentiality breach, lead misuse, AI abuse, hacking attempts, scraping, malware activity, reverse engineering, illegal conduct, abusive behavior, brand misuse, repeated policy violations, or security threats.

21.2 Immediate Action

In serious cases involving fraud, cyber risk, security breach, data misuse, or legal exposure, Ainan may act immediately without prior notice. Such action may include account lock, service suspension, feature restriction, permanent blocking, or legal escalation.

21.3 Effect of Termination

Upon suspension or termination, User may immediately lose access to AuroxAI, dashboard, subscriptions, premium content, training resources, internal systems, and platform services. Previously paid fees remain subject to applicable refund policy.


22. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, Ainan’s total liability arising out of or related to these Terms shall be limited.

22.1 No Indirect Liability

Under no circumstances shall Ainan be liable for indirect damages, consequential damages, incidental damages, punitive damages, loss of revenue, loss of profit, business interruption, loss of goodwill, data loss, or opportunity loss even if advised of such possibility.

22.2 Service Risk Allocation

User expressly acknowledges that use of Ainan services involves inherent business, technical, operational, and market risks. Such risks are assumed by User.

22.3 Maximum Liability Cap

To the maximum extent permitted by law, Ainan’s total cumulative liability for any claim shall not exceed the amount paid by User to Ainan during the immediately preceding 30 days. If User has made no payment, Ainan’s maximum liability shall be limited to the minimum amount permitted by law.


23. INDEMNITY

User agrees to defend, indemnify, and hold harmless Ainan, its owners, affiliates, employees, advisors, vendors, contractors, and representatives from and against all claims, losses, liabilities, damages, penalties, costs, and legal expenses arising from User misconduct, contract breach, fraud, misuse of services, customer disputes, IP infringement, legal non-compliance, third-party claims, misuse of data, misuse of AI output, or unauthorized commitments. This indemnity obligation survives termination.


24. FORCE MAJEURE

Ainan shall not be liable for delay, interruption, degradation, or failure of services caused by events beyond reasonable control. Such events include but are not limited to natural disasters, flood, fire, earthquake, pandemic, epidemic, war, riots, civil unrest, terrorism, cyberattack, government restrictions, internet outage, telecom failure, cloud outage, hosting outage, API failure, power outage, labor disruption, and supplier failure. Such events shall not constitute breach of these Terms.


25. DISPUTE RESOLUTION

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, Parties shall first attempt good-faith resolution through mutual discussion.

25.1 Notice Requirement

Before initiating formal proceedings, User shall provide written notice to Ainan describing the dispute in reasonable detail. Parties shall attempt resolution within a reasonable time.

25.2 Good Faith Negotiation

Both Parties agree to attempt sincere commercial resolution before litigation. Failure to immediately resolve shall not automatically constitute breach.


26. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable dispute resolution requirements, courts located in Jaipur, Rajasthan, India shall have exclusive jurisdiction.


27. AMENDMENTS TO TERMS

Ainan reserves the right to modify, update, replace, amend, or discontinue these Terms at any time. Updates may occur due to legal requirements, business changes, product evolution, pricing changes, security needs, or platform upgrades.

27.1 Effective Date of Changes

Updated Terms become effective upon publication on website, dashboard notice, email notification, or service continuation. Continued use after update constitutes acceptance of revised Terms.


28. SEVERABILITY

If any provision of these Terms is held invalid, unlawful, void, or unenforceable by a competent authority, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by law.


29. WAIVER

Failure by Ainan to enforce any right, clause, remedy, or provision shall not constitute waiver of such right. Any waiver must be explicit and in writing. Single enforcement failure does not prevent future enforcement.


30. ENTIRE TERMS & CONDITIONS

These Master Terms & Conditions, together with all applicable supplemental policies and service-specific agreements, constitute the complete and entire understanding between User and Ainan regarding use of services. This includes but is not limited to Privacy Policy, Refund Policy, Free User Agreement, Demo Agreement, AuroxAI Plus Agreement, Franchise Agreement, Operational policies, and Published service rules. These supersede all prior oral or written understandings relating to the same subject matter.


DIGITAL ACCEPTANCE

No physical signature is mandatory for enforceability where digital acceptance is legally valid. The following actions constitute binding acceptance of these Terms:

  • website usage
  • signup
  • login
  • payment
  • AI interaction
  • checkbox consent
  • dashboard usage
  • continued service usage

Consent statement:
☑ I have read, understood, and accepted the Master Terms & Conditions of Ainan Signage Network.