Last Updated: 2026
Version 1.0 – 2026
This Refund & Cancellation Policy (“Policy”) governs payments, refunds, cancellations, subscription discontinuation, and related financial matters for all services offered by Ainan, operating under Ainan Signage Network.
By making any payment to Ainan, User acknowledges that this Policy has been read, understood, and accepted.
This Policy applies to all paid products, subscriptions, services, onboarding fees, demo plans, franchise fees, digital resources, AI subscriptions, training access, and other paid services offered by Ainan.
This Policy does not automatically apply to physical raw material returns or replacements unless separately stated.
Physical goods may be governed by a separate Returns, Replacements & Warranty Policy.
Unless explicitly stated otherwise:
All payments made to Ainan are generally non-refundable.
This applies to both:
This policy exists because many Ainan services involve:
which cannot reasonably be reversed once activated.
The following digital products and services are generally non-refundable after activation:
For the purpose of this Policy, a product or service shall be considered “activated” when any of the following occurs:
Once activated, refund eligibility may be severely restricted or unavailable.
Demo plans are intended as limited-time evaluation products.
Demo fees are generally non-refundable.
Demo fees cover:
These resources involve immediate allocation.
Therefore: dissatisfaction alone does not qualify for refund.
Users acknowledge that demo plans do not guarantee:
Absence of leads during demo shall not create refund eligibility.
AuroxAI subscriptions are digital access products.
Once subscription access is activated, payments are generally non-refundable.
AI systems involve usage-based operational costs including:
Such consumption begins immediately after activation.
Accordingly: Refund requests based on usage dissatisfaction may be denied.
Partial usage does not create automatic refund rights.
Examples:
shall not automatically qualify for refund.
Franchise fees are generally non-refundable once:
Franchise onboarding may involve:
Such internal work creates immediate business cost.
Therefore refund rights remain limited.
Refund claims based solely on:
shall not automatically qualify for refund.
Users may request cancellation of recurring subscriptions subject to plan terms.
Cancellation generally affects future billing only.
Upon cancellation:
Cancellation does not automatically create refund rights for the current active billing period.
If User cancels in the middle of an active billing cycle:
no pro-rated refund shall generally apply
unless otherwise required under applicable law.
Despite the general non-refundable nature of Ainan services, limited exceptions may be considered in rare circumstances.
Refund approval, if any, remains subject to internal review and supporting evidence.
Refund may be considered in situations including:
Refund eligibility shall be determined case-by-case.
Except where required under applicable law, refund approval remains at the sole discretion of Ainan.
Refund decisions may consider:
Submission of a refund request does not guarantee approval.
Refund shall generally not be provided for situations including but not limited to:
These situations do not constitute service failure by Ainan.
Eligible refund requests must be submitted through official communication channels.
Users may be required to provide:
Incomplete requests may be delayed or rejected.
Ainan reserves the right to investigate refund requests for:
False claims may result in account action.
If a refund is approved, processing time may vary depending on payment infrastructure and financial institutions.
Typical processing may take: 7 to 30 business days depending on:
Ainan shall not be liable for banking delays outside reasonable control.
Users agree not to initiate fraudulent or abusive payment disputes after receiving service access.
Chargeback abuse includes:
Such conduct may be treated as fraud.
Ainan may take action including:
Ainan reserves all legal remedies for fraudulent chargeback attempts.
Ainan reserves the right to cancel or discontinue services, subscriptions, or access where reasonably necessary.
This may occur due to:
If Ainan cancels a paid service before activation for reasons unrelated to User misconduct, Ainan may choose to provide:
depending on circumstances.
Ainan reserves the right to modify, update, amend, or replace this Refund & Cancellation Policy at any time.
Updates may occur due to:
Updated policy becomes effective upon:
Continued use after updates constitutes acceptance of revised policy.
This Policy shall be governed by laws of India.
Any dispute arising from refunds, cancellations, or payment matters shall first attempt mutual resolution.
If unresolved, courts located in: Jaipur, Rajasthan, India shall have exclusive jurisdiction.
By making payment to Ainan, User acknowledges and agrees that:
Consent statement:
☑ I have read, understood, and accepted the Refund & Cancellation Policy of Ainan Signage Network.